Technical Support Overview
Wonderware NorthEast provides
technical support assistance on all of our software and hardware products.
Without Support Agreements
Customers without Support Agreements can receive 24-48 hour response by leaving a voice mail any of the following locations:
- PA/NJ/DE/OH/NY Support office: 215.675.5800
- New England Support office: 978.937.5300
- Technical questions may also be submitted to support@wonderwareNE.com.
Support Agreement Holders
Customers with Support Agreements can get immediate assistance via phone or e-mail during our normal business hours (Mon-Fri 8:30am - 5:30pm EST)
- PA/NJ/DE/OH/NY Support office: 215.675.5800
- New England Support office: 978.937.5300
- Technical questions may also be submitted to support@wonderwareNE.com. Your e-mail will receive priority handling. Please allow 24 hours for e-mail response.
- After Hours Support - After our regular business hours, you may also dial toll-free 1-800-WONDER1 to receive immediate technical support for Wonderware products. (Mon-Fri 7:00am - 8:00pm EST)
Contact us at 215.675.5800 or e-mail support@wonderwareNE.com to learn more.
